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Managed Services

Improving Service Desk User Experiences

Every interaction with your company, from your clients to your employees, affects how your company is perceived. Per the User Experience Professionals Association, User..

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Legacy Modernization

The Human Factor

When talking about migrating legacy systems with clients, there are many common questions everyone has. What is the most time consuming phase, what is the most difficult part..

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Cloud Adoption

DevOps 2.0... Are You Reaping the Benefits?

There are a number of buzzwords circling the market these days: Infrastructure as Code, Micro Services, AI, and Machine Learning.  But none more prolific than DevOps.  Everyone..

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Managed Services, Best Practices

Enabling Agility is Inherent at Astadia

Many organizations claim to be agile.  The talk about the ability to respond quickly to unexpected challenges, events, and opportunities.  Unfortunately when most organizations..

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Best Practices

TCO. ROI. PWI?

Yes total cost of ownership (TCO) and return on investment (ROI) matter.  Many of the conversations we have with clients and prospects revolve around reducing costs.  And often..

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Best Practices

Service Desk Gamification: 4 Tips To Ensure Success

This blog is the sequel to last week's blog post, Ready Player Every One.

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Best Practices

Ready Player Every One

“The Oasis wasn’t meant to be a one-player game.” – Ogden Morrow, ‘Ready Player One’

Games are fun. That’s why we play them! I hope this insight hasn’t shaken you to your..

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Managed Services, Best Practices

Proactive IT? It Is Possible

When I started in IT, the most glorified and revered person in IT was the firefighter.  We all knew that one person who in the midst of audible alarms, smoking disk drives and..

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Cloud Development, Cloud Adoption, Best Practices, Cloud 101

What is Preventing You from the Cloud?

Cloud adoption has been extraordinary over the past few years.  Like servers and PCs in the last century, and smartphones and virtualization earlier in this century, cloud..

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