We humans are still in charge and making the big decisions impacting the level of success our organizations experience. Despite all of talk about artificial intelligence and..
Many organizations claim to be agile. The talk about the ability to respond quickly to unexpected challenges, events, and opportunities. Unfortunately when most organizations..
Yes total cost of ownership (TCO) and return on investment (ROI) matter. Many of the conversations we have with clients and prospects revolve around reducing costs. And often..
When asked why he robbed banks, Willie Sutton famously responded; "Because that is where the money is.'' Discussing security with executives they often take the idea of..
Football fan or not, you probably saw or heard about the Super Bowl this past weekend. And you know the focus was all about Tom Brady. The fact that he is 40 years old and..
Most companies spend a great deal of money on IT security. We secure data centers, networks, PCs, tablets, phones, and now with IoT... everything that has an IP address. All..
For 30 years I have been in IT industry. And for all of that time the promise of technology has been to accelerate business; and there are many ways in which we have delivered..
I often hear people talk about the Service Desk as the organization’s “window” into the IT function; and I get it. The Service Desk has a significant impact on the IT brand,..